How can we help?

A number from 0 to 100 for how noisy an address is over a typical day, built from public data: tracked flights, road traffic counts, train timetables, licensed venues and crowd precincts, industrial facilities, power lines, and ratings from residents at the address. 0–39 is Genuinely quiet, 40–59 Some noise, 60–79 Noticeably noisy, and 80 and above is Loud. The score is free for every listed address in Australia.

It is a prediction of typical noise at the address, not a measurement taken there. Every number comes from a named public source and we check the aircraft axis against the airports' own published noise charts. Real experience can still differ: which side of the building you are on, the season, the weather, roadworks and one-off events. Treat it as a well-informed starting point, then visit at the times that matter to you.

The score is built from six axes: Aircraft, Venues & crowds, Road traffic, Rail, Industrial & odour, and Resident-rated. A seventh, Infrastructure, appears only when there are power lines, substations or data centres close enough to matter. Each axis is scored from 0 to 10, and the full report shows the evidence behind each one.

The map score is always the straight, Balanced score. In a full report, if you have set a noise profile under Profile (Shift worker, Work from home, Family or Night owl), the address is re-weighted for the hours you need quiet, and the report says Weighted for you. Set the profile back to Balanced to see the straight score in reports too.

It says how much data sits behind the score. High means at least four sources over at least 60 days of observation; Medium at least three sources over 30 days; Provisional means fewer. A provisional score is still a real estimate, just a thinner one, so weigh it accordingly.

Under Profile you can tell n-earshot which hours matter to you: Balanced (every hour equal), Shift worker (daytime quiet), Work from home (weekday daytime), Family (evenings and school mornings) or Night owl (late nights). It only changes full reports and comparisons, where each address is re-scored for those hours. The free score on the map always stays the Balanced one.

The axes with the evidence behind each number (what the data says, when it happens, and the sources), the typical day chart of noise by hour, a written verdict, development and licence applications nearby before they are decided, and the Deepdive, a written brief on what drives the score and who the address suits. The score itself is free; the full report is part of the Moving Pass.

The score is free, and everything behind it needs a live Moving Pass. If you have bought one and the report is still locked, first make sure you are signed in with the same phone number you used when you bought it, then tap Restore purchases under Profile. If it is still locked after that, email info@n-earshot.com and we will sort it out.

A written brief on one address, three or four short paragraphs on what actually drives the score, when in the day it bites, and who the address suits. It is written by Claude, an AI model, strictly from the evidence in the report, and it is part of the Moving Pass. Tap Read the deepdive at the bottom of a full report.

Open the report and tap Share report. You get a link to a web page with the full report, evidence and Deepdive, which anyone can read without the app. Sharing needs the full report, so it is part of the Moving Pass.

Save the addresses you are considering (Save this address on a report, or Save to your shortlist on the map), then open Saved, tap Compare, pick two to four, and tap Compare again. Scores side by side are free; the axes behind them need the Moving Pass.

Tap Does this match your experience? at the bottom of the report and answer honestly: the answers calibrate the score. If a specific source looks wrong, tap the axis to see the evidence and email info@n-earshot.com with the address and what you saw. If you live there, rating the address adds your own experience to the resident axis.

One purchase that opens the full report for any address in Australia for 90 days, as many addresses as you like, and includes alerts on your saved addresses while it runs. It does not renew: after 90 days it simply ends, and you can buy another if you are still looking. The price is shown in the app before anything is charged.

Tap View full report on any address, or Get the Moving Pass under Profile. You will be asked to sign in with your phone number first, so the pass stays with your account rather than one phone, then Apple or Google takes the payment. The pass is live as soon as the purchase completes.

Make sure you are signed in with the same phone number you used when you bought it, then tap Restore purchases under Profile. That asks the store to confirm the purchase and unlocks everything. If it still does not unlock, email info@n-earshot.com with the phone number you used and we will fix it.

Yes. The pass belongs to your account, not the phone. Sign in with the same phone number on the other device and it is there; if it is not showing, tap Restore purchases under Profile.

Payments are taken by Apple or Google, so refunds go through them: Apple at reportaproblem.apple.com, Google through the Play Store order history. If something has gone wrong on our side, email info@n-earshot.com and we will help.

Join the updates list with your email (on n-earshot.com, or under Updates in Profile) and confirm the email we send. The confirmation page and a welcome email give you a code. Sign in to the app, go to Profile, and enter it under Have a code? to get seven days of the Moving Pass. One free week per phone number, ever, and a code cannot shorten a pass you already hold.

No. The Moving Pass is a single purchase for 90 days and nothing renews. When it ends you keep your account and your saved addresses; only the full reports and alerts close until you buy another pass.

Not to look. Searching, the map and every address's score work without signing in. You sign in, with your phone number and a 6-digit code we text you, to save addresses, rate an address you live at, or buy the Moving Pass.

Check the number is right, wait 30 seconds, and tap Send code again. Codes last five minutes, and after five wrong tries you need a fresh one. Australian mobiles work in the format 04xx xxx xxx or +61. If codes never arrive, email info@n-earshot.com with the number and we will look at it.

Your phone number only as a scrambled hash, which lets us keep one account per person without keeping the number; your noise profile; the addresses you have saved and whether alerts are on; your pass status; a push notification token if you allowed notifications; and an email address if you gave one for the daily alert digest or the updates list. Nothing else.

Under Profile, tap Delete my account and confirm. Your account, saved addresses and personal data are removed straight away. Any ratings you gave survive only inside the anonymous street-pocket averages; they cannot be traced back to you. The free week stays used for that phone number.

Under Profile, tap Sign out. Your saved addresses and pass stay with your account for when you sign back in.

When a development application is lodged or a liquor licence changes within 800 metres of a saved address, you get a notification the hour we see it, while there is still time to object. Alerts need the Moving Pass and run for as long as it does; the saved list itself is free.

Save the address, then tap the bell next to it in Saved, or Turn alerts on in its report. Allow notifications when the phone asks. For a daily email as well, open Alert settings in Saved and add your email; it is sent only on days there is something to report.

Development applications from the NSW Planning Portal, and licence changes from the NSW and Victorian liquor registers. Other states' planning portals are not yet connected, so an address elsewhere may not get development alerts. Flight path changes do not raise alerts.

As many as you like. Compare takes two to four at a time.

Someone who is physically there. Open the address's report and tap I live here, and the phone confirms with GPS that you are at the address, usually within about 25 metres, a little more where the fix is rough or the block is dense. One rating per address per person, ever, so it cannot be gamed.

A number from 0 to 10, tick-box tags for what you can hear (neighbours, industrial hum, aircraft, traffic, venues, construction, animals), and an optional 30-second sound sample. There is no free text on purpose: nobody can be named. Ratings are pooled with neighbours' within 100 metres and never shown for a single house.

No. The microphone runs for 30 seconds and the phone works out a single sound level, a number. Only that number is sent; no audio is stored or uploaded, and you can skip the sample entirely.

GPS drifts indoors. Step outside or to a window, wait a moment, then tap Check my location again. The app tells you how far it thinks you are and how close you need to be.

Open the report, tap the Resident-rated axis, and use Appeal these ratings (for owners and landlords) or Report a concern about these ratings. Your reason goes to a moderator only and is never published. A moderator reviews the ratings on that street pocket.

Aircraft positions from community ADS-B receivers, sampled every two minutes and built into measured flight corridors; traffic counts from the state road authorities; train timetables from the public transport agencies; liquor licence registers in NSW and Victoria and OpenStreetMap venues elsewhere; the National Pollutant Inventory for industry; surveyed power lines; and addresses from G-NAF. Every source is listed with its licence on n-earshot.com/methodology.

Flight corridors are rebuilt every night from the last 30 days of tracked flights, and the map's heat layers are re-drawn after that. Development applications refresh daily; licence registers and industry monthly; timetables weekly; roads, rail and power lines quarterly. Alerts are checked every hour.

Every listed address in Australia has a score, and the flight, road, rail, venue and industry layers run in every state and territory. Coverage is deepest around Sydney, Canberra, Melbourne, Brisbane, the Gold Coast, the Sunshine Coast, Perth, Adelaide, Hobart and Darwin. Some feeds exist only in some states: traffic counts are not published in Tasmania or the Northern Territory, licence registers only in NSW and Victoria, and development applications only in NSW.

From the aircraft themselves. Their broadcast positions are sampled every two minutes around the major airports and grouped into the corridors flights actually fly, with how many a day use each and how high they are over each address. Where there are not yet enough tracked flights, the score uses the runway layout as an estimate and says so.

No. Location is used only in the moment, to centre the map when you ask and to confirm you are at an address when you rate it. It is never collected in the background and never stored as a history.

No. We never sell individual-level data. The product runs on aggregated, anonymised street-pocket statistics, and nothing we publish can single out a household. The full policy is at n-earshot.com/privacy.

Nobody sees it on its own. Ratings are pooled with neighbours' within 100 metres into one number per street pocket, and there is no free text, so there is nothing to attribute. Moderators can see individual ratings only when reviewing an appeal or a report of abuse.

Green is quiet through red is loud, from roads, rail, venues, aircraft and industry. Soft wide bands are measured flight corridors, thin blue lines are power lines, and blue circles are data centres and substations. Use the chips at the top right to show one kind of noise or one time of day. Tap the legend for the key.

Type it in the search box at the top of the map: street and suburb is enough, and units work as 3/26 Mort Street. Every listed address in Australia is there. You can also tap the map near a building to get the nearest address.

Tap the notice to try again. The layers are large images, so a slow connection can take a moment; the scores themselves still work without them.

Coming soon: a quiet score per hotel mined from millions of reviews, with a tip on which side of the building to request. Leave your email under Notify me to hear when it opens.

The app is for iPhone and Android; the map, scores and ratings live there. On the web you can read shared reports, the methodology, the privacy policy and this help.

Under Profile, in Appearance, choose Follow system, Light or Dark.